Team Leader Front of House

  • Merthyr Tydfil, CF481DH
  • Merthyr Tydfil
  • Team Leader Front of House
  • Permanent
  • Full-time

If you are interested in this position, please apply now.

Description

Your key responsibilities as the Team Leader will consist of:
- Managing and motivating your front of house team to provide an efficient service throughout the day as well as providing great customer service to all our customers.
- Implementing all Elior marketing initiatives and thinking outside the box for new ideas.
- Proactively managing the team. Assisting in recruitment and providing ongoing support, training and development for the team.
- Responsible for ensuring ongoing team communications, including building internal relationships, management reporting and client liaison to support the delivery of operational excellence.
- Ensure the team up to date product and service knowledge.
- To manage and support the compliance of COSHH, Health & Safety, Hygiene and Food Safety regulations throughout the team and to report any incidents in line with procedures.
- Responsible for maintaining, ordering and controlling food stocks within budget.

Profile

The experience and knowledge we are looking for from the future Team Leader include:

- Genuine interest in customer service excellence
- Proven team leader experience
- Experience in catering is essential for this role

Benefits

As part of your package, we are offering a salary up to £19,813 we also supply your uniform and a meal

This role also comes with a workplace pension, life insurance (x2), 28 days holiday – pro-rata (including Bank Holidays) increasing to 31 days after 2 years' service. You can also purchase up to 5 additional days annual leave.

Closing date

Elior B&I North

89% of our colleagues enjoy doing their job each day.

Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients.

Elior is a multi-award winning global player in the contract catering sector,
with operations in over 16 countries, over 120,000 employees and 25,000 points of sale. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 15,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across 1,600 sites.

Our Business & Industry sites provide a superior catering service for prestigious offices, commercial centres and manufacturing sites, large and small, providing dining services in staff restaurants and managing food bars and coffee shops.

Whether we are creating a contemporary international menu or Britain's best loved classic dishes, we take great care to understand the tastes and dietary needs of our customers in every site.

If you are interested in this position, please apply now.