Café/Coffee Shop Supervisor
- Birmingham, B4 6GA
- Café/Coffee Shop Supervisor
As the Cafe Supervisor you will be responsible for the following:
You will be responsible for the day to day management of our team of Baristas and staff.
Support the team with all of their development and training requirements.
Responsible for assisting in the recruitment process as and when required.
Responsible for supporting the “Elior eXperience” communication and for embedding the standards within the team supporting the service champion as appropriate.
Responsible for ensuring ongoing team communications, including building internal relationships, management reporting and client liaison to support the delivery of operational excellence.
Ensure the team has thorough and up to date product and service knowledge in order to provide relevant information to customers and clients.
Responsible for ensuring that all complaint handling is dealt with professionally and in line with procedures.
To manage and support the compliance of COSHH, Health & Safety, Hygiene and Food Safety regulations throughout the team and to report any incidents in line with procedures.
Responsible for maintaining, ordering and controlling food stocks within budget.
To support innovative menu planning and design of food service within specified budget.
We are looking for the following Skills and experience from our Cafe Supervisor.
You will have previously been responsible for running a cafe concept, food bar, or a branded restaurant concept.
You will have previously managed a team.
You will have strong barista skills
Good knowledge of Coffee making
Excellent People skills.
An ability to drive standards.
The successful candidate will receive a starting salary of £11.50 PH, plus a array of company benefits including discounts on meals and holidays.
You will also receive a contributory pension, 28 days holidays.
89% of our colleagues enjoy doing their job each day.
Here at Elior UK we have lots of opportunity for progression and personal development within our business and work with a diverse range of clients.
Elior is a multi-award winning global player in the contract catering sector,
with operations in over 16 countries, over 109,000 employees and 23,500 points of sale. We are one of the largest contract caterers in the industry with our Group headquarters in Paris. Here in the UK we have approximately 15,000 colleagues helping us deliver our promise in achieving excellence in everything that makes up the customer experience across 1,600 sites.