Elior Healthcare has become one of the leading specialist providers of catering and support services to care homes and extra care schemes in the UK. We also provide our services in private hospitals. This is one of our most important specialist businesses, operating in a field where expertise, ethically–led solutions and strong resources must be combined for customers who deserve the greatest attention.

In care homes and extra care our team is dedicated to providing excellent food that contributes to the health and wellbeing of residents. Our senior managers come from successful careers in the care home sector. They fully understand the unique challenges faced by clients. In private hospitals, we provide a total patient, staff and visitors catering service, designed to offer quality, convenience and value through a combination of excellent tailor made menus and service offers.    

Making food service an asset 

Our aim is to make food service a pleasure for residents,and patients and an asset for our clients. We provide ideas and best practice that can improve the service to the point where the quality of food is a reason for residents and their families to choose the home.  The positive impact of our service on occupancy rates and the commercial security of the home is an important factor in our relationship with clients.

Excellent operational management

Our Operations Teams are highly experienced in healthcare catering. They remove the day to day problems of running the food service, allowing our clients to concentrate on their core role.- a major driver for   both major healthcare groups and smaller owner managed providers, as increasingly they move  to outsourced food services. As part of Elior, we are able to demonstrate operational management disciplines of the highest order; our people management skills, training and development, procurement and food innovation resources are among the most respected in our industry.

A true commitment to care

These resources are delivered by people who are passionate in their commitment to providing the best food in healthcare. They are part of the healthcare community; experienced in operational realities, working in a true partnership approach with their clients to achieve the best possible quality of life for residents and patients and contributing to the efficient management of homes and hospitals.

We work in close collaboration with Age UK to develop training programmes based on the best research and most progressive thinking on nutritional and psychological importance of food and dining to elderly people in care.

Elior’s values and commitment to providing opportunities for the development of its employees is a positive factor for our clients’ often loyal and long- serving catering staff. They become Elior employees through a sensitively managed TUPE process. 

The benefits Elior brings to clients and their residents:

• Outstanding expertise in nutrition and development of excellent healthcare menus
• Provisionplan, an innovative programme designed to meet special dietary needs, such as swallowing difficulties and dementia
• Making the food a showcase service that helps  increase occupancy
• A management solution that removes the headaches of self - operated catering, but leaves our clients in control
• A high standard of operational management skills and disciplines that minimises the disruptive and costly use of agency staff
• Expert guidance with Care Quality Commission, “Outcome 5”, nutritional regulations
• Excellent industry leading quality procedures and the minimisation of risks in the provision of food in homes
• Outstanding specialist staff training designed in collaboration with Age UK
• A range of proven techniques and concepts for making food the focal point for social activities for residents, developed with NAPA.

To find out more:

Fresh cook menus and special diets